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Return & Refund Policy

Return & Refund Policy

Last Updated: 20-03-2025

At QUICK INSIGHTS DATA SOLUTIONS PRIVATE LIMITED, we are committed to providing the highest level of customer satisfaction. Please review the details below regarding returns and refunds for digital products and subscription plans.

Eligibility for Returns

  • The product or subscription must be unused and in the same condition as received.
  • Return or cancellation must be requested within 14 days from the purchase date or subscription start date.

Subscription Plan Refund Policy

  • Monthly Plans: Cancel within 14 days of first billing cycle for refund. No refunds after 14 days.
  • Quarterly Plans: Full refund if cancelled within 14 days of first billing cycle.
  • Semi-Annual Plans: Full refund within 14 days of initial billing cycle.
  • Annual Plans: Full refund within 14 days of initial subscription date.

No refunds will be issued after the 14-day refund period.

Non-Refundable Items

  • Subscription plans already billed or in use.
  • Digital products already accessed, downloaded, or consumed.
  • Sale or discounted products (unless defective).
  • Personalized or custom-made digital products.

Process for Cancelling Subscription

  1. Email us at info@yukosa.ai within 14 days of subscription start.
  2. Provide subscription details and reason for cancellation.
  3. If eligible, refund will be processed to original payment method within 14 business days.

Refund Process

  • Refunds are issued to original payment method within 14 business days.
  • Refund includes subscription cost but excludes setup fees unless service is defective.
  • No refund will be issued for accessed or consumed digital content.

Damaged or Defective Digital Products

If you experience technical issues or access problems, contact us immediately at info@yukosa.ai. We will:

  • Assist in resolving the issue.
  • Provide replacement access or full refund if product is defective.

Non-Refundable Fees

  • Setup fees or additional service charges.
  • Taxes or duties paid (unless required by law).

Exchange Policy

We do not offer direct exchanges for digital products or subscriptions. Please cancel your existing subscription and place a new order if needed.

Contact Us

QUICK INSIGHTS DATA SOLUTIONS PRIVATE LIMITED

Email : sales@yukosa.com

Phone : + 91 8767202527

YUKOSA Office : AWFIS , Quantum Works, 2nd Floor, Erandwane, Pune - 411004